Governance & quality

We are committed to delivering high quality care and maintain systems and processes to monitor the effectiveness and quality of the services that we provide. Our governance structure, primarily overseen by a Clinical Governance Committee and a senior leadership team, actively monitors:

  • Board assurance and accountability, including information governance
  • Business continuity, emergency preparedness, resilience and response
  • Clinical audit and service evaluation
  • Clinical/corporate risk management
  • Infection prevention & control
  • Quality reporting
  • Regulatory compliance
  • Workforce race equality standards

We also monitor incidents/accidents through a patient safety team who meet regularly to review incident reports and collectively extract lessons learned which are then disseminated across the organisation. Learning from compliments and complaints is also actively distributed and acted upon.

Annual quality account
Annual quality account 2016/17
PDF, 1.26mb Download
Workforce race equality standard

The NHS Workforce Race Equality Standard (WRES) aims to improve the experience of employees from Black Minority Ethnicity (BME) backgrounds in the workplace. This includes employment, promotion and training opportunities and staff experience of the employee relations process.

The implementation of the WRES will make tackling race equality a priority for Glenside. The WRES is a tool to systematically identify gaps between BME & White staff experiences in the workplace. In measuring those gaps and taking action this will achieve:

– Tangible progress in eliminating discrimination

– Support in the creation of a positive working culture and valued staff

– Improve the opportunities available to BME members of staff

This will create an environment in Glenside where all staff feel engaged, valued and supported. This will result in high quality patient care and improved health outcomes for all.

The current position and associated actions can be found by downloading the latest WRES report below.

Workforce race equality standard report 2017/18
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Gender pay gap reporting

Gender pay gap reporting requires employers with 250 or more employees to publish statutory calculations every year showing how large the pay gap is between their male and female employees.

Glenside is proud to demonstrate its equality, fairness and openness in relation to gender pay. We are confident that as we continue to monitor and reflect the gender pay gap it will continue to remain at a sustainable level.

General pay gap report 2016/17
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