It sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. This policy also explains the way this website processes, stores and protects user data and information.
The information we collect and its use We collect certain information and/or data about you when you use this website. This can be from questions, queries or feedback you leave, transactions you make or from cookies we may use.
This helps us to monitor and improve the site, respond to any feedback you may send us – if you have asked us to or provide you with other information.
Like most websites, we collect non-personally identifying information about your interactions and use of our website. Cookies are small files saved to your computer that track, save and store this information.
The information that cookies may collect can be about:
Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.
Your knowledge and consent are required for the collection, use or disclosure of personal information except where required or permitted by law. Providing us with your personal information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. By using this site and submitting your information, you agree to the collection and use of the information in accordance with this policy.
Limiting collection, use, disclosure and retention
Any personal information collected will be limited to just those that are necessary to achieve the intended purpose of your visit to the site. We will only disclose such information when required to by law.
Personal information is kept private and stored securely until a time when it is no longer required or has no use, such as the purpose for which it was collected being fulfilled, as detailed in the Data Protection Act 1998.
Keeping your data secure
Personal information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your personal information from any loss or unauthorised use, access or disclosure.
Your information is only accessed by those people who need it to perform a specific task, such as responding to a query or the delivery of goods ordered through the website. This is restricted solely to the service responsible for the item/product you have purchased or the individual(s) dealing with your query.
Social media platforms
Communication, engagement and actions taken through external social media platforms with which this website and its owners participate are custom to the terms and conditions, as well as the privacy policies held with each social media respective platform.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened links in social media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs (website addresses).
Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners.
These terms apply to all visitors, users and others who access or use the www.glensidecare.com website.
Glenside Manor Healthcare Services Ltd, trading as Glenside (part of the Raphael Hospital Group), whose registered office is Hollanden Park, Coldharbour Lane, Hildenborough, Kent TN11 9LE United Kingdom, is the owner and operator of this website (hereafter “the website” or “site”). The terms ‘you’ and ’your’ refer to the user or viewer of the website.
Use of the Website
Links to other websites
The website may contain links to third party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content of any third party websites or services.
We reserve the right, at our sole discretion, to modify or replace these terms and conditions at any time.
When contacting us via our web forms or signing up to our news and events mailing list, you can expressly agree to be contacted with news and information relevant to you. If you do not wish to be contacted, please leave the subscribe button unticked. If you opt-in to receive our info and events mailings you can opt-out at anytime. In order to keep you informed, we collect your name, job role/employer (where applicable) and e-mail address. Your inclusion is optional and you can ask to be removed at any time.