INDUCTION IMPROVES STAFF RETENTION

9 September 2017 –
Over the past year, Glenside has reviewed and developed the induction process which has led to a positive effect on staff retention and the number of people welcomed to the business.

The induction training has been developed so that each new employee benefits from a dedicated induction period. Clinical staff receive six full days of classroom based training before working on the wards/units. This includes all mandatory training such as moving and handling; health and safety and management of actual and potential aggression training (MAPA), as well as specialist training regarding various aspects of brain injury from our therapy team.

New starters are also issued with the name of their allocated mentor for their probationary period so that they can offer support during this time. To ensure a smoother on-boarding process for starters, the HR team make contact with them on a weekly basis to check progress of the required documentation and sort out any general queries that may arise.

Following the initial induction training period, regular monthly support group meetings are organised for new employees. Once on the ward/unit care staff undergo a two week shadowing period, where they get to build a relationship with the patients and become familiar with the unit, before working unsupervised.

Each month, for the first three months of their employment, staff have a probationary meeting which represents an opportunity to talk with their manager and give and receive feedback.

Once the member of staff has passed their probationary review, relevant specialist training is offered, for example, Rehabilitation Assistants can choose to study their Diploma in Health and Social Care (Level 2 or 3) and Positive Behavioural Support (PBS) training is also offered to staff working in the behavioural pathway.

For those who wish to continue their career progression, Glenside offers financial support to selected Senior Rehab Assistants to take the nursing degree qualification via Bournemouth or Southampton University.